CRMAA or Customer Relationship Management Academy of Asia is a global non-profit organization created for providing support and guidance in accelerating future growth of the Customer Relationship Management field. CRMAA helps create a community and brings together like-minded professionals who are dedicated to advancing the applications and concept of CRM in various different industries for further strengthening their strategy. It strives to assist professionals to grow in their respective careers by establishing CRM as a validated, clearly-understood and significant discipline. As a collective body, CRMAA’s objective is to create a feasible opportunity and prospect for CRM and its beneficiaries.
CRMAA is an exclusive initiative for allowing convergences and pooling of CRM experiences for business leaders of Asia.It is a venture that is the first of its kind, with divergent academic orientations obtained from real time business dynamics. CRMAA aims to allow all the members and entrepreneurs to avail the advantages of different knowledge enhancement programs.
The 4th Annual Customer Experience Management Asia Summit is going to be held from 5th to 8th September 2016 at Marina Bay Islands, Singapore.
There are quite many reasons why one should not miss the opportunity and attend the summit, some of which are highlighted below:
Discover Inspiring Leadership – There will be two internationally acclaimed Big Ideas speakers apart from over 75% new speakers from CX Leaders across Asia. The summit will be the perfect gathering to find out what’s cutting-edge within the CX space.
New Connections & Networking – There will be more than 350 professionals in attendance from local and multinational blue chip companies. Events include drinks receptions, awards night, focused discussion groups and cafe zones in the networking hall, which would make it the ideal place for you to connect with new as well as old peers and colleagues.
Tailored Advice Just for You – The Summit comprises around ten focused streams, multiple small group discussions, one-to-one sessions as well as new consultation zones. Therefore, you can get professional advice and expert opinions on the exact problems you face as part of your conference package.
Celebrate Success – The 2016 CEM Summit Excellence Awards gives you the opportunity to celebrate your individual and team’s accomplishments that resulted in benefits across the business and through to customers.
Make your Business Grow – The Summit will showcase some of the most advanced technology and service providers in the CX community. Attending the live demos and interactive exhibitions will help you to see, experience and select potential tech investments.
Benchmark Success – The summit will feature live polling, online benchmarking sessions, interactive discussion groups, crowd-sourced Q&A sessions, QR Code facilitated networking, which will all be focused on providing the customer with a voice at the event. Engage, interact, share and empower yourself at this event.