CRMAA and CX University Jointly provide Professional CX certification which offers qualifications in the area of Customer Relationship Management and customer experience. It is a New Generation Thinking Qualification designed for customer sensitive professionals seeking to develop and promote international best practices and excellence in business.
CX University in India is cooperation between US-based CX University, a training and professional development organization endorsed by the Customer Experience Professionals Association (CXPA), and CRMAA. The courses are developed based on the six principles of the Customer Experience Professionals Association (CXPA), the international organisation for customer experience professionals.
CX University is comprised of highly experienced professionals passionate about the Customer Experience discipline.
CX University is a training organization tailored to provide comprehensive and on-the-go professional development in the CX discipline.
Because we are a forward-looking organization keeping tabs on the best of the CX discipline.
Learn from anywhere with our interactive online classes or eLearning courses.
Our online options make it convenient with anywhere and anytime learning.
You will learn independently and with the best minds in the field.
With the advent and infusion of the internet of things, we are seeing a global democratization of information, knowledge, access, and significant power shifts that is creating a more demanding customer population. And, this is happening at an unprecedented pace.
Such literacy is shaping expectations in ways that we have never seen before. Just as we have seen the flattening of the world because of the infusion of technology, we are now seeing a new flattening, turbocharged by the power of the customer. We are seeing a new playing field in which the rules of the game are being defined by customers whose power and influence is placing new pressures on organizations.
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