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Prof-Adrian-Payne-photo

Adrian Payne, Ph.D.

Professor of Marketing at UNSW Business School, University of New South Wales and Visiting Professor Cranfield School of Management, Cranfield University

alok-kumar

Alok Kumar Rai MBA, Ph.D

Professor in Banaras Hindu University

anilv

Anil V. Pillai

Director, Terragni Consulting Pvt Ltd

Anne Cramer, CCXP

Co-Founder of suitecx®

Annurag Batra

Chairman & Editor-in-Chief BW| Businessworld

Atul Parvatiyar

Marketing Academic, Researcher, Consultant & Entrepreneur

Colin Shaw

CEO, Beyond Philosophy

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Diane Magers

Chairman of the Board - Customer Experience Professionals Association

dilpreet

Dilpreet Singh

Head, CRM and Business Analytics, The Oberoi Group

francis

Francis A. Buttle, Ph.D, FCIM

Professor in Macquarie Graduate School of Management

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GERALD J. GORN, PHD

Chair Professor of Marketing

joan-pepper

Joan Pepper

Certified Customer Experience Professional

Manish Dureja

Managing Director, JetPrivilege

MIKE ATKIN

Chairman at Customer Strategy Network

Mohamed Latib, Ph.D

Founder & CEO of CX University, USA

mohan-aggarwal

Mohan Lal Agarwal, Ph.D

Professor in International Horizons College, Dubai

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Pavwan Chhabra

Head- Corporate & Treasury Solutions, Aditya Birla Money Mart Ltd

Peter C. Verhoef

Faculty of Economics and Business

professor-pennie-frow

Professor Pennie Frow

Professor Marketing, The University of Sydney

rachna-nath

Rachna Nath

Partner, KPMG India

raj-mruth

Raj Mruthyunjayappa

Managing Director for Talisma Corporation

rajan

Rajan Varadarajan, Ph.D

Distinguished Professor of Marketing at Texas A&M University

ram-janki

Ram Janakiraman, Ph.D

Professor of Marketing & Business Partnership, University of South Carolina

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ROBERT MOERLAND

Executive Vice President,Loyyal Corporation

satish-jaya

Satish Jayachandran

James F. Kane Professor of Marketing & Business, University of South Carolina

Sunil K Goyal

Founder & Chief Executive Officer, YourNest

tim-coltman

Tim Coltman

Professor of Management, University of Wollongong

tushar-kaul

Tushar Kaul

Lead – IT

v-kumar

V. KUMAR, Ph.D

Editor-in-Chief, Journal of Marketing

vinita-sahay

Vinita Sahay, Ph.D

Professor in Indian Institute of Management, Raipur