Amit Chakrapani, Ph.D -
Founder & Managing Director
An academician and Customer Relationship Management expert by profession Dr. Amit serves as the Founder & Managing Director on CRM Academy of Asia board. Dr. Amit examines issues in the domains of total Customer Value, Customer Experiences Management, customer Life Cycle and relationship management & marketing. He carried out the research studies in the critical area of Customer Relationship Management, specifically for Indian Banking Sector. He has expertise in customer-centric disciplines like CRM, Customer Intelligence, Customer Retention, Segmentation and Loyalty.
His background includes experience Marketing, International Business, Customer Relationship Management and Business Environment. He has authored two books namely “Customer Relationship Management Strategies. – A comparative analysis of Indian Banking Sector” and Development Economics – An Indian Perspective. He has published and presented his research work in Institutions & Universities of International repute i.e. Birla Institute of Technology, IIM Ahmadabad , IIM, Indore, MDI Gurgaon, Kurukshetra University, Kurukshetra, Madurai Kamraj University, M.D. University, Rohtak. He has presented more than 50 research papers in various conferences at national and international level.
Amit holds a bachelor degree of science, Gold Medalist in MBA and doctorate in Customer Relationship Management Strategies. – A comparative analysis of Indian Banking Sector along with M.Phil in Management. Over and above he has also completed various research projects funded by AICTE and UGC in the field of Marketing and Business Economics other than the projects completed for various reputed organisations like Airtel, ICICI Bank, HDFC Bank, DLF, Indiabulls etc.
Amit has extensively travelled to Southeast Asian, Australian and European region as a part of various business delegations mounted by govt of India. He has also participated, as a special invitee and speaker in various international conferences & events. He is also providing the consultancy to various reputed organisation in the area of Marketing and CRM.
Outside work Amit has a passion for music and travelling.
Anuj K. Singla -
Co Founder & Director
Anuj K. Singla, An industry veteran with vast operational experience with leading oilfield services and E&P companies across India, Middle East, Far East and South East Asia serves as the Co Founder & Director on CRM Academy of Asia. Anuj has handled large P&L’s and consistently delivered seismic and oil services projects safely and profitably, within time and quality parameters.
A post-graduate in Geophysics, Anuj is pursuing executive studies from Harvard Business School and MIT Sloan School of Management.
Anuj started his career in 2001 with Compagine Generale de Geophysique as geophysicist and since than Anuj has served in Oil and Gas industry at different levels within India and outside India. As his last stint Anuj was Global Head of Seismic operations with Cairn India Ltd. After successful delivery of several 2D/3D Seismic data project onshore and offshore, Anuj has decided to start his first entrepreneurial venture Advent Oilfield Services (www.adventofs.com).
Anuj is an acknowledged thought leader and expert on Oilfield Services.
In his previous roles, Anuj was the head of Seismic business of the company, where he was responsible for all geophysical Operation – Technically, Operationally, Contractually and Financially besides evaluating innovating and new technologies to meet business requirement. He has managed large seismic operations in India and abroad. Anuj was actively involved in the assessment of new projects including scouting, feasibility and commercial evaluation, building HSE and Quality management system.
Anuj is an effective leader with a passion for a cause that is larger than they are. Anuj is capable of making the necessary courageous and difficult decisions and carry them into action with skill sets in financial management, human resources, information management, sales and execution.
It’s this breadth of experience: operations, Financial, Personnel Management, Project Management, Client Relations and finally, entrepreneurialism that have prepared Anuj to serve the CRM Academy of Asia board.
Key Skills :
Understanding of complete value chain of Oil & Gas exploration business.
Ability to tailor the solutions as per customer requirement and objective.
Multi-country Business Management, Project Management and Execution.
Keen interest and expertise in understanding and applying technology to delivering end-user solutions.
Operations, Financial and Personnel Management.
Lt. Gen. Sudhir Sharma -
Co Founder & Director
Lt. Gen. Sudhir Sharma, an acknowledged expert on national security and counter terrorism serves as the Chairman and director of MitKat Advisory Services (www.mitkatadvisory.com), an international risk mitigation consultancy. He is also the director of a solar company and Co founder of CRM Academy of Asia He has handled distinguished leadership, staff, instructional and diplomatic assignments, including command of the largest operational force in the world. He has lead and modernized the logistics of the 1.3 million-strong Indian Army, and was India’s Defence Attaché in London.
He is on the Board/Panel of Advisors/Governors of large Indian/global corporations. He is advisor to Enterprise Asia (www.enterpriseasia.org) a leading Asian NGO and also advisor to Singapore based Global Indian International School (www.giissingapore.org).
Lt. Gen Sudhir Sharma is an acknowledged thought leader and expert on defence, homeland and corporate security. He advises corporations, defence, diplomatic and homeland security (HLS) think-tanks, and is a speaker and author of repute. He has been providing his valuable insights on the most salient economic and political risk factors hovering, over the globe, in major international forums like The Horasis Annual Meeting Switzerland, Ireland, UK etc. And As also in Global Arab Summit, Secure Tech etc. In Dubai.
Lt. Gen. Sharma highly regarded in the defence arena, wherein his exemplary leadership and astute strategic thinking has earned him many prestigious awards and commendations, including one for gallantry .He has been felicitated with highest national awards by the Presidents of India on two occasions for his unparalleled leadership and devotion to the nation.
Lt. Gen. Sharma holds a masters degree, as also an M Phil in Defence and International Security and often lectures on leadership and national security at various international forums. A strong votary of sustainable and responsible development he has developed expertise in areas of environment, renewable energy and ecology. Gen Sharma now writes on national strategy and security issues and lectures business leaders on decision making, motivation and positivity. He is deeply committed and passionate about entrepreneurship and has helped and guided many start up companies to realize their potential.
He has an in depth knowledge and expertise of remote areas of India especially the North East. An expert in logistics and administration his experience is of immense importance for Advent oil field Services (www.adventofs.com).
Published Work :
New Paradigms of Energy Politics: India as a Key Player