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  • socap-2017-symposium
    23-26 April 2017
    SOCAP 2017 Symposium

    Join SOCAP’s community of customer care professionals in Chicago for SOCAP’s 2017 Symposium, April 23-26 at The Fairmont Chicago for you and your staff team’s professional development. For More Details : SOCAP 2017 Symposium

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  • crm_inner_banner
    10 February 2017
    Customer Centricity: Relevance and the Way ahead

    We are delighted to inform you that the CRM Academy of Asia in partnership with Terragni Consulting, India, is organizing a round table talk in the evening of 10.02.2017 at Gurgaon on the topic: “Customer Centricity: Relevance and the Way ahead”. We are also delighted to have with us Dr. Arun Kuamr Manocha, CMD, IRCTC*, […]

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  • cem-in-telecoms-global
    23-26 January 2017
    CEM in Telecoms Global

    To combat this operators have been managing digital transformation, seamless omnichannel experiences and embedding the Voice of the Customer into their operations. For More Details : CEM in Telecoms Global

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  • customer-insight-analytics-exchange
    25 - 26 January 2017
    Customer Insight & Analytics Exchange

    The leading customer insight & analytics event in Europe for senior executives only For More Details : Customer INsight & Analytics Exchange

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  • customer-successcon
    12 January 2017
    Customer SuccessCon

    Since 2013, Customer SuccessCon conversations have addressed the fundamental reality of the recurring business model. For More Details : SuccessCon

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  • Chief-Customer-Officer-Exchange
    04-06 December 2016
    CHIEF CUSTOMER OFFICER EXCHANGE

    To discuss approaches on driving a profitable customer strategy at all levels of the company, join the U.S.’s only event focused on bringing together innovative Chief Customer Officers from across industries. For More Details : CHIEF CUSTOMER OFFICER EXCHANGE

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  • 2nd-Annual-Loyalty-Academy-Conference-1
    17 November, 2016
    2nd Annual Loyalty Academy Conference

    SAVE THE DATE AND JOIN THE CONVERSATION. Throughout the consumer economy—in the payments industry, in hospitality, and in retail—we’re seeing evidence of massive disruption as consumers seek a frictionless customer experience. With so much focus on delivering that frictionless experience, marketers must understand how to leverage customer experience delivery to build loyalty and relationship value. […]

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  • Building-a-customer-centric-organisation
    10 November, 2016
    Building a customer centric organisation that people will love!

    Cultivating a Customer Centric Company Culture, Enablers for a Customer Centric organisation, Measuring Customer Experience and Setting Actionable Performance Metrics, Getting buy-in from the whole organisation For More Details : Click Here

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  • the-service-strategy-1
    13 October, 2016
    The Service Strategy

    A Strategic Weapon: The Service Strategy A Differentiation Strategy, Cannot Be Copied, 20 Year Lead Time, A High-Yield Investment, Crush the Competition For More Details : Click Here

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  • 36TH-GITEX-Technology-Week-1
    16-20 October, 2016
    36TH, GITEX Technology Week

    Re-imagining Realities Cutting edge technologies and experiences With IT spending in the Middle East projected to reach US $212.9 billion in 2016, a 3.7 percent increase from 2015, GITEX Technology Week as largest regional IT exhibition will play a more significant role in 2016 than ever before. As well as defining the latest trends, presenting […]

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  • news-4
    16-18 October, 2015
    THEN: The DMA Annual Event, Los Angeles, United States

    &THEN is powered by the organization that has been at the forefront of marketing for 98 years, The Direct Marketing Association. &THEN is a total reinvention of the DMA Annual Event. It will challenge everything you know about marketing, from the way you learn about it, to the way you apply it at a higher […]

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  • SQI-Worldwide-CS-Conference
    13-14 October, 2016
    SQI Worldwide CS Conference, 2016

    The 2016 SQI Customer Service Conference will show you how to drive a service culture and focus on improving your customer experience. Come and learn the latest trends in customer service from world customer service leaders. Be inspired and motivated to drive a service culture within your organization. Network with leaders passionate about customer service […]

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  • 3rd-Annual-Customer-Experience-Management-Middle-East-2016
    26-27 September, 2016
    3rd Annual Customer Experience Management Middle East 2016

    The main theme of CEM Middle East 2016 is: The voice of the Customer Experience Manager. Experts and thought leaders in the field shall discuss challenges, expectations and opportunities for customer experience managers to better themselves, their companies and more fundamentally – the experience of their valued customers. This is your chance to benchmark your […]

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  • CX-Exchange-Travel-Hospitality
    20-21 September, 2016
    CX Exchange Travel & Hospitality

    Enabling the Connected Experience in Travel & Hospitality! The Exchange will bring together 60 of the leading minds in Customer Experience from across the Travel & Hospitality sector, all of whom are committed to deliver extraordinary experiences for customers. This invitation only event will allow C-Level/SVP’s/Directors & Heads of Customer Experience, Marketing, eCommerce, Digital Experience […]

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  • 3rd-Annual-Digital-CX-Strategies-Summit
    13-14 September, 2016
    3rd Annual Digital CX Strategies Summit

    Drive Your Profits, Improve Conversion and Enhance Your Reputation The quickest way to impact your CX is through Digital! This event will show you how. Featuring 14+ world-class case studies, you will take away comprehensive advice and practical solutions to seize opportunities in this rapidly developing field. Gather actionable tips to: Drive your customer acquisition […]

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  • Forresters-CXDC-2016
    12 September, 2016
    Forrester’s CXDC 2016

    The Event for Government and Industry Leaders who are actively leading the charge in improving customer experience. The federal government and public sector are focused on customers like never before. However, federal leaders will face the same culture, technology, and implementation hurdles that have plagued them for years. At CXDC 2016, discover how to overcome […]

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