Dipesh Tiwari, Business Head
CRMAA stands for Customer Relationship Management Academy of Asia. The Academy focuses on an exclusive program the purpose of which is to enable the business leaders, executives and entrepreneurs of Asia to come together and share their CRM resources and experiences. CRMA is a first-of-its-kind academy with various different academic orientations derived from real time business processes. CRMAA’s objective is to make the benefits of their various unique knowledge enhancement programmes available directly to businesses and its member companies. CRMAA aims to better the knowledge level and its implementation by deeper understanding of CRM concepts on a continuous scale.
Digital Open House
CRMA, in partnership with CX University, is organizing a Digital Open House for CRM and CX professionals. The session would help the businesses and entrepreneurs to get valuable insights on succeeding in the customer experience industry. The Open House is free of cost and anyone can join from anywhere in the world. The CX University Open House will be conducted digitally through a web-conference on September 21, 2016 at 12pm (Eastern time zone).
CRMAA is highly excited about this event as it provides a special opportunity for professionals in the field to get to know more about professional development training in Customer Experience from CX University, which is one of its partners.
Together CRMAA and CX University collaborate to provide Professional CX certification, which offers qualifications in Customer Relationship Management and Customer Experience disciplines. As a New Generation Thinking Qualification, it has been designed for customer sensitive professionals, who are striving towards developing and promoting international best practices and excellence in business.
About the Session
For those who seek to learn about Customer Experience and the competencies needed for success in the CRM field, this session is an ideal opportunity. Especially for on-the-go professionals, who want training at anytime and from anywhere, CXU has the answer!
In the session the attendees will learn about:
The session will be held via web-conferencing and professionals can sign in and attend from anywhere in the world. The sessions will be Live and promises to be very interactive and informative.