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  • The Age of the Customer Executive Summit

  • November 2017

  • The Ritz-Carlton, Laguna Niguel

The Age of the Customer Executive Summit

The Age of the Customer Executive Summit

A Forrester event, The Age of the Customer Executive Summit invites attendees to discuss the various challenges, opportunities, and strategies related to winning in the age of the customer. This customer experience conference shines a light on the way in which technology has changed customers and how customers have caused “a seismic economic and market shift” because technology has empowered them to the point that they are “reshaping industries, creating winners and losers, and forcing businesses to evolve (or perish).”