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  • Advisory Board

Peter C. Verhoef

Prof. Director, University of Groningen Business

School (UGBS)

Atul Parvatiyar

Co-Founder & CEO

iCRM(Institute for Customer Relationship Management)

Joan Pepper

Joan Pepper

Customer Engagement Manager

SAP Ariba, Greater Atlanta

Tim Coltman

Tim Coltman

Dean, The University of Waikato,

Hamilton NZ, Hamilton, New Zealand

professor-pennie-frow

Professor Pennie Frow

Professor

The University of Sydney

Sunil K Goyal

Managing Director & Fund Manager,

YourNest Venture Capital, Gurgaon, India

Prof-Adrian-Payne-photo

Adrian Payne, Ph.D.

Professor of Marketing at UNSW

Business School,

rachna-nath

Rachna Nath

Area Transformation and Strategy Lead

Microsoft

diane-magers-285x300

Diane Magers

CEO

Customer Experience Professionals Association, Dallas,Texas

MIKE ATKIN

Chairman at Customer Strategy Network,

Warwickshire, United Kingdom

Robert_MoerlandD-2

ROBERT MOERLAND

Global Head of Business Development, Amadeus Loyalty,

Amadeus IT Group,Zurich, Switzerland.

gorn_gerald

GERALD J. GORN, PHD

Co-Director of Asian Centre for Branding & Marketing

Chair Professor of Marketing

satish-jaya

Satish Jayachandran

James F. Kane Professor of Marketing & Business,

University of South Carolina

Manish Dureja

Managing Director

JetPrivilege

ram-janki

Ram Janakiraman, Ph.D

Professor of Marketing & Business Partnership,

University of South Carolina

dilpreet

Dilpreet Singh

Head, CRM and Business Analytics,

The Oberoi Group, New Delhi, India

pawan-chabra

Pavwan Chhabra

Vice President & Head -Institutional Business

Aditya Birla Finance Ltd, Mumbai, India

tushar-kaul

Tushar Kaul

Head – IT

Toshiba India

anilv

Anil V. Pillai

Director,

Terragni Consulting Pvt Ltd, India

vinita-sahay

Vinita Sahay, Ph.D

Professor in Indian Institute of Management,

Raipur

francis

Francis A. Buttle, Ph.D, FCIM

Professor

Macquarie Graduate School of Management

alok-kumar

Alok Kumar Rai MBA, Ph.D

Banaras Hindu University,

Varanasi,India

raj-mruth

Raj Mruthyunjayappa

Managing Director,

Campus Management Corporation, Bangalore.

Anne Cramer, CCXP

Co-Founder of

suitecx®

Mohamed Latib, Ph.D

Founder & CEO

CX University, USA

Anurag Batra

Chairman & Editor-in-Chief

BW| Businessworld Media Group

mohan-aggarwal

Mohan Lal Agarwal, Ph.D

Professor and Director,MENA COLLEGE OF MANAGEMENT

 Dubai, United Arab Emirates

rajan

Rajan Varadarajan, Ph.D

Distinguished Professor of Marketing

Texas A&M University

Colin Shaw

Founder and CEO,

Beyond Philosophy

v-kumar

V. KUMAR, Ph.D

Chairman & CEO,

Innovative Marketing Consultants International, LLC