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CS Round Table

About CS Round Table

Customer Service is determined by everything your brand does. It is the customer’s perception of a brand determined (consciously and subconsciously) by every interaction they have with your organisation. With brands, markets, consumers and technologies evolving rapidly – the challenge to create memorable and effective customer service is much an art and a science. One that you can learn about from the masters in the business. And from peers. Only at our CSRound Tables. Where we share, facilitate, enable knowledge-sharing and participation for our selected by invitation only group of professionals in our unique and interactive format.

Who are attending

Outcomes

The Summit aims to achieve the following outcomes:

    Our CS Round Table will enable you to learn all you need to know about designing and implementing a comprehensive Customer Service Strategy. It will also enable insights into the following –

    • CS Disciplines

    • Best and worst CS Methods

    • CS Competencies

    • CS Best Practices

    • CS Skills

    Additionally - you’ll connect and learn from CS peers. You’ll make your personal CS plan. And get set to be a CS Leader to enable customer happiness and ROI.

Details

Date :
July 31st ,2019

Time :
0900 hrs – 1350 hrs

Price :
Rs. 25,000

(Price is exclusive of 18% GST.)


Location :
Holiday Inn, Mumbai