Smart Customer Strategies Virtual Full day Summit

About Smart Customer Strategies Virtual Full day Summit

Customer Service is determined by everything your brand does. It is the customer’s perception of a brand determined (consciously and subconsciously) by every interaction they have with your organisation. With brands, markets, consumers and technologies evolving rapidly – the challenge to create memorable and effective customer service is much an art and a science. One that you can learn about from the masters in the business. And from peers. Only at our CS Round Tables. Where we share, facilitate, enable knowledge-sharing and participation for our selected by invitation only group of professionals in our unique and interactive format

Who are attending

    • If you want to become a world-class CS professional 

    • If you want to grow and become even better in the discipline of CS 

    • If you’d like to drive creation of a CS – centric culture in an organisation


The Summit aims to achieve the following outcomes:

    Our CS Round Table will enable you to learn all you need to know about designing and implementing a comprehensive Customer Service Strategy. It will also enable insights into the following –

     • CS Disciplines

     • Best and worst CS Method 

    • CS Competencies 

    • CS Best Practices 

    • CS Skills 

    Additionally - you’ll connect and learn from CS peers. You’ll make your personal CS plan. And get set to be a CS Leader to enable customer 

    happiness   and ROI.


Date :
November 11th ,2019

Time :
0900 hrs – 2000 hrs

Price :
Rs. 25,000

Location :