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CRMAA provides a worldwide network of business consociates and executives who are deeply involved in Customer Relationship Management and related subject specializations CRMAA conduct Executive Briefings, Seminars, Workshops, and Conferences as well as Online and On-Demand programs on frequent intervals featuring prominent authors and subject specialties on various CRM concepts to advance these valuable knowledge and skills.

CRMAA provides a worldwide forum for understanding the customer relationship development and communicate the principles and disciplines of CRM to the people in need. Senior representatives from organizations in a vivid array of services and product-based industries conjoin with CRMAA to provide a unique forum for individuals wishing to understand and apply strategic and tactical dimensions of CRM in their business and profession. Whether you’re an SME or a multinational enterprise, you can benefit from our CRM forum and can help your business goals and objectives in a broader spectrum.

Our international community of CRM experts deals in all relevant tactical components of CRM including methodologies, techniques, processes and best-practices. Any specific field such as Direct Marketing, Relationship Marketing, Contact Centers, Business-to-Business Marketing, Interactive Marketing, Marketing to Consumers, and Business Process Management can be advantaged with the practical applications of CRM with strategic support from CRMAA.