CRMAA provides a worldwide forum for understanding the customer relationship development and communicate the principles and disciplines of CRM to the people in need. Senior representatives from organizations in a vivid array of services and product-based industries conjoin with CRMAA to provide a unique forum for individuals wishing to understand and apply strategic and tactical dimensions of CRM in their business and profession. Whether you’re an SME or a multinational enterprise, you can benefit from our CRM forum and can help your business goals and objectives in a broader spectrum.
Our international community of CRM experts deals in all relevant tactical components of CRM including methodologies, techniques, processes and best-practices. Any specific field such as Direct Marketing, Relationship Marketing, Contact Centers, Business-to-Business Marketing, Interactive Marketing, Marketing to Consumers, and Business Process Management can be advantaged with the practical applications of CRM with strategic support from CRMAA.