Thought Leadership
Learning
Research
Accreditation
Consulting
Events
World Business Forum Sydney 2023
Join us for the 10th anniversary edition of the World Business Forum Sydney
https://wbf.wobi.com/sydney/ DetailsWorld Business Forum Sydney 2023
The world’s most important management event is celebrating its 10th edition in Sydney.
https://wbf.wobi.com/sydney/ DetailsWorld Business Forum Sydney 2023
Any questions? Contact us for more information at +91 81680 66428 or write to us at info@crmasia.org
https://wbf.wobi.com/sydney/ Details
Apply for the PEXA2019 Awards
Nominations for the Patient Experience Excellence Awards that recognise demonstrated excellence in Patient Experience are now open till Oct 30th 2019 ! Stand up & be counted. Set pioneering benchmarks ! Apply here

Patient Experience Conclave & Awards
Our Patient Experience Conclave & Awards offers insights and learning that will completely transform your patient care offering and deliver better business results. Know more here

Customer Experience Quotient Assessment
Take our CX Quotient Self-Assessment for free. Benchmark your CX competency levels. Proudly brought to you CRM Academy of Asia and our partner CX University, USA. Know more here
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180+Brands
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57Clients
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10Global Partners
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5700+Employees represented
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8000+Member Community
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30+Reports, Researches,
White-papers, Case-studies -
15on-ground
Events -
1500+Audience
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140+Thought Leaders
Our Story
Consumers do not just buy products. They buy experiences offered by brands across multiple touch points. Every experience across each touch point can make a business win or lose a customer. And that’s where we at CRM Academy of Asia ( CRMAA ) come in. We’re a global not-for-profit organisation -working with the world’s best known brands to create memorable and result oriented Customer Experiences and create long-term Customer Relationships - that enthuse consumers and motivate employees to take action. Since a happy customer is the best business strategy of all.