CRMAA chapters are responsible for maintaining the frequency and quality of activity in their city on the areas of Customer Strategies.

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The basic objectives of these Chapters are

  1. Advance the art, science, and practice of CRM, Customer Service and Customer Experience

  2. Provide for interchange between various segments of the professional CX & marketing community

  3. Promote professionalism in the practice of Customer Service, Experience and marketing

  1. Act as a vehicle for personal and professional growth of marketing and CX professionals.

  2. Establish the Chapter as the community focal point for the exchange of ideas, interests, and knowledge on CX, Customer Engagement and Marketing

  3. Promote a greater understanding of CX principles and practices to the professionals.

Register to join our Chapter in your city

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